Customers Guide

Complaint Redressal

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All you wanted to know about NBFCs

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Non-Banking Financial Companies

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Master Circular – 'Know Your Customer' (KYC) Guidelines – Anti Money Laundering Standards (AML) -'Prevention of Money Laundering Act, 2002 - Obligations of NBFCs in terms of Rules notified thereunder’

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KYC Norms/AML Standards/Combating Financing of Terrorism -Risk Categorisation and Updation of Customer Profiles

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Consumer Disputes Mediation Training (Grade-A Mediators)

Training for the Customers and Borrowers

Consumer Protection: Practice and Procedures

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